The CRO running procurement reminds me of how Romans would make bridge builders stand under the bridge while they walked across to test its integrity. Incentives!
Another tactic is to stop returning the calls from a vendor that you want pricing concessions from, or find a way to remove an integration or lower usage for a week or two.
Any smart Saas company is monitoring usage like a hawk, and disengagement will alert their retention team. Don’t return calls.
If you can, add tags for a competing vendor to your site. They can have a bad api key, but those will also get seen.
You truly saved the best advice for last. #5 is clutch.
Honestly you could ignore everything else but if you get that right then you will be just fine
The CRO running procurement reminds me of how Romans would make bridge builders stand under the bridge while they walked across to test its integrity. Incentives!
Haha. True. This CRO got one of the best discounts we ever offered so it worked…
Another tactic is to stop returning the calls from a vendor that you want pricing concessions from, or find a way to remove an integration or lower usage for a week or two.
Any smart Saas company is monitoring usage like a hawk, and disengagement will alert their retention team. Don’t return calls.
If you can, add tags for a competing vendor to your site. They can have a bad api key, but those will also get seen.